Privacy Policy

At Grossiste-The, protecting your personal data is a priority. This privacy policy outlines how we collect, use, store, and protect your personal information.
Grossiste-The is a company registered under the name The Obvious Tea Company, located at 51 rue Maurice Philippot, 92260 Fontenay-aux-Roses, France. We are committed to complying with applicable regulations, including the General Data Protection Regulation (GDPR) for residents of the European Union, as well as other international data protection laws.
If you have any questions or requests regarding this policy or your personal data, please contact us at commercial@obvioustea.com.

Data Collection

We collect your personal information in several ways when you interact with our website or use our services:

Data provided directly by you:

  • First and last name
  • Postal and/or delivery address
  • Email address and phone number
  • Order details and payment information
  • Any other information you voluntarily provide us (e.g., contact forms).

Data collected automatically:

  • IP address and approximate geolocation
  • Browser and device information
  • Browsing history, visited pages, and session duration (via Google Analytics or similar tools).

Use of Your Data

Your personal data is used to:

  • Process and deliver your orders.
  • Respond to your requests or inquiries.
  • Improve our services and personalize your user experience.
  • Send you updates or promotional offers (with your consent).
  • Comply with our legal obligations or prevent potential fraud.

Your information will never be sold to third parties and will only be used as outlined in this policy.

Information Sharing

Your personal data may be shared with:

  • Service Providers: Web hosting, logistics, payment gateways, email marketing, etc.
  • Legal Obligations: If required by law (e.g., court order).
  • Technological Partners: We use PrestaShop as our e-commerce platform to host our store and manage your orders. Credit card transactions processed through our site are secured and comply with PCI-DSS standards, ensuring the confidentiality and protection of your payment data.

We ensure that all our partners respect the confidentiality and security of your information.

International Transfers

Your data may be transferred outside the European Economic Area (EEA) as part of our operations. In such cases, we implement appropriate measures to ensure a level of protection in line with European standards.

Data Security and Cookies

We use robust security measures to protect your data from unauthorized access, loss, or disclosure. Additionally, we use cookies and similar technologies to enhance your user experience.

Your Rights

In accordance with the GDPR and other applicable laws, you have the following rights:

  • Right of Access: Access the data we hold about you.
  • Right of Rectification: Correct inaccurate or incomplete information.
  • Right to Erasure: Request the deletion of your data under certain conditions.
  • Right to Object: Object to the processing of your data for specific purposes.
  • Right to Data Portability: Receive your data in a structured and reusable format.
  • Right to Restriction: Temporarily limit the use of your data.

To exercise these rights, contact us at: commercial@obvioustea.com.

Policy Updates

We may update this policy to reflect legislative or operational changes. Any updates will be published on this page, and in the event of significant changes, we will inform you via email or a notification on our website.