Shipping and returns
Shipment of your package
Packages are generally dispatched within 2 days after receipt of payment. The Obvious Tea Company is responsible for the choice of carrier.
For urgent requests, a Chronopost solution can be requested by email at firstname.lastname@example.org. This solution may result in additional costs to be paid by the customer.
The shipping costs include preparation and packaging costs as well as postage costs. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you combine all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken with fragile objects.
Boxes are sized appropriately and your items are properly protected.